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Privacy Policy

A legal disclaimer

The given policy is generic policy and may vary from country to country and product to product. The mentioned policies may vary over time as per company policies, please mail us to get updated shipping policy as of date of purchase. 

Privacy Policy - the basics

Privacy Policy
Last Updated: 07, OCT 25

At House of Kanpeki (“we,” “our,” or “us”), your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from houseofkanpeki.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services.

a. Personal Information

When you register, make a purchase, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

  • Account login information (if applicable)

b. Non-Personal Information

Automatically collected data may include:

  • IP address

  • Browser type and device information

  • Operating system

  • Referring URLs

  • Pages visited, time spent, and other browsing activity

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Enable secure transactions

  • Analyze website performance and improve user experience

You can disable cookies in your browser settings, but some features of the Site may not function properly without them.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To verify your identity and prevent fraud

  • To provide customer support and order updates

  • To personalize your shopping experience

  • To send marketing communications, special offers, and product updates (only with your consent)

  • To improve our products, services, and website functionality

  • To comply with legal obligations

3. How We Share Your Information

We respect your privacy and will never sell your personal data. We may share your information only in the following cases:

  • Service Providers: With trusted partners (e.g., payment gateways, logistics, IT support) who help us operate our business.

  • Legal Compliance: When required by law, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

All third-party partners are required to maintain strict data confidentiality and comply with applicable privacy laws.

4. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. You share your information with us at your own risk.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once data is no longer needed, it maybe securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction (such as GDPR for EU users, CCPA for California residents, etc.), you may have the following rights:

  • Request correction or deletion of your information(Conditions Apply)

  • Object to or restrict processing

  • To exercise these rights, contact us. We may require identity verification before processing your request.

7. International Data Transfers

As a global brand, we may transfer your personal information across international borders for storage or processing. We try to ensure all such transfers comply with minimum standards needed and use safeguards like contractual clauses or secure encryption.

8. Children’s Privacy

Our Site is not directed toward individuals under 16 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately for deletion.

9. Email & Marketing Communications

By subscribing to our newsletter or marketing updates, you consent to receiving promotional emails about new arrivals, exclusive offers, and updates.

You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting our team

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. Please review their privacy policies separately before sharing your information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly.

Your continued use of our Site after such updates constitutes your acknowledgment and agreement to the revised terms.

12. Contact Us

For questions, concerns, or privacy-related requests, please contact us:

House of Kanpeki

Contact

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